Welcome to Faeve, LLC. The terms "we", "us" and "our" refer to Faeve, LLC. Faeve, LLC operates faeveusa.com and all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

Please read these Terms of Service carefully. They include important information about your legal rights, warranty disclaimers, and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

 

Kevo-Prophen® and other products sold on faeveusa.com are FDA Over-the-Counter (OTC) listed drug products. By purchasing and using these products you acknowledge and agree to the following:

•       These products are intended for external use only as directed on the label. Read all directions, warnings, and drug facts before use.

•       These products are not intended to diagnose, treat, cure, or prevent any disease beyond the labeled OTC indication.

•       If you are pregnant, nursing, taking prescription medications, or have a medical condition, consult your doctor or pharmacist before use.

•       Keep out of reach of children. Use only as directed. If symptoms persist or worsen, discontinue use and consult a healthcare professional.

•       These products are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition.

Faeve, LLC is not liable for any adverse reactions resulting from use of these products contrary to the labeled directions or warnings.

 

By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your state of residence. You must be of legal age to purchase OTC drug products in your jurisdiction.

To use the Services you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

 

We have made every effort to accurately represent our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device type and settings.

We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to representations in our store. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

 

When you place an order you are making an offer to purchase. Faeve, LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Faeve, LLC confirms acceptance and payment is received and processed.

Please review your order carefully before submitting. Faeve, LLC may be unable to accommodate cancellation requests after an order is accepted. In the event we do not accept, change, or cancel an order, we will attempt to notify you using the contact information provided at the time of order.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

 

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You represent and warrant that the credit card or payment information you provide is true, correct, and complete and that you are duly authorized to use such payment method.

 

Faeve, LLC is not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

 

Our Services, including all trademarks, brands, text, images, graphics, product reviews, video, and audio, are owned by Faeve, LLC or its affiliates and licensors and are protected by U.S. and foreign intellectual property laws. Kevo-Prophen® is a registered trademark of Faeve, LLC.

These Terms permit you to use the Services for your personal non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

Faeve, LLC names, logos, product and service names, designs, and slogans are trademarks of Faeve, LLC. You must not use such trademarks without prior written permission. All rights not expressly granted herein are reserved by Faeve, LLC.

 

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" without any warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools. Any use of optional tools is entirely at your own risk.

 

The Services may contain links to websites operated by third parties. We are not responsible for the content or accuracy of any third-party websites. If you leave the Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your access or use of any third-party websites, products, or services.

 

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]

Faeve, LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Faeve, LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Faeve, LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Faeve, LLC.

 

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in other countries. Review our Privacy Policy for more details.

 

If you submit any ideas, suggestions, feedback, reviews, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such content in any medium for any purpose including commercial use. You represent and warrant that you own all rights to your feedback and that it will not violate any third-party rights.

We may, but have no obligation to, monitor, edit, or remove feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable.

 

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

 

You may access and use the Services for lawful purposes only. You may not access or use the Services for any unlawful or malicious purpose, to violate any applicable laws, to infringe upon our intellectual property rights, to harass or harm any person, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

You agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect personal information of others, spam or phish the Services, or use any automated means including AI agents to access the Services without authorization.

 

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity without direct supervision.

No Agent may access, use, or interact with Services unless it identifies itself and operates in strict accordance with the requirements below. Agents must identify that requests are from an Agent in all HTTP requests, must not conceal or obfuscate that interactions are from an Agent, must respond truthfully to any question seeking to determine if interactions are from a human or computer, and must not circumvent any measure intended to block or limit Agent access. We may limit whether and how any Agent accesses or interacts with the Services.

 

We may terminate this agreement or your access to the Services at any time without notice at our sole discretion. You will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination.

 

EXCEPT AS EXPRESSLY STATED BY FAEVE, LLC, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

 

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL FAEVE, LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

 

You agree to indemnify, defend, and hold harmless Faeve, LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, or your access to and use of the Services.

 

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

 

The failure of Faeve, LLC to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications, and proposals, whether oral or written.

 

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. Faeve, LLC may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida. You and Faeve, LLC consent to the exclusive venue and personal jurisdiction of the state and federal courts located in Florida for any disputes arising under these Terms.

 

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

 

Questions about the Terms of Service should be sent to us at hello@faeveusa.com.

 

Faeve, LLC

hello@faeveusa.com

faeveusa.com

Central Florida, USA