Faeve Privacy Policy
Privacy Policy
Effective Date: May 2026
Faeve, LLC (“Faeve,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit faeveusa.com (the “Website”), purchase our products, or otherwise interact with us.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
• Name
• Email address
• Billing and shipping address
• Phone number
• Account login credentials (if accounts are created)
B. Transaction Information
• Products purchased
• Order history
• Payment details (processed securely by third-party payment processors; we do not store full credit card numbers)
C. Communications
• Customer support inquiries
• Messages submitted through contact forms
• Reviews or testimonials
• Survey responses
• SMS communications (if opted in)
D. Voluntarily Provided Health-Related Information
If you choose to share information about product experience, discomfort, or general wellness through communications or reviews, we may collect that information.
Faeve is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), and information submitted through our Website is not considered protected health information under federal law.
E. Device & Usage Information
• IP address
• Browser type
• Device identifiers
• Operating system
• Pages visited
• Time spent on site
• Referral source
F. Cookies & Tracking Technologies
We may use cookies, web beacons, pixels, and similar technologies for:
• Website functionality
• Analytics
• Advertising and marketing
• Affiliate tracking
You may adjust cookie settings through your browser preferences.
2. How We Use Information
We may use personal information to:
• Process and fulfill orders
• Provide customer service
• Respond to inquiries
• Send transactional communications
• Send marketing communications (if you opt in)
• Provide SMS updates (if you opt in)
• Improve website performance
• Conduct internal research and analytics
• Detect and prevent fraud
• Comply with legal obligations
We do not use personal information for automated decision-making that produces legal or similarly significant effects.
3. Sharing of Information
We do not sell personal information for monetary compensation.
We may share personal information with trusted service providers, including:
• Payment processors
• Shipping providers
• Website hosting services
• Email and SMS marketing platforms
• Analytics providers
• Advertising platforms
• Affiliate partners
• Fraud prevention services
These providers are authorized to use personal information only as necessary to provide services on our behalf.
We may also disclose information if required by law, court order, or regulatory obligation.
4. Advertising & Analytics
We may use third-party advertising and analytics services that collect information through cookies and similar technologies to deliver relevant advertisements and measure campaign performance.
Certain state laws define some targeted advertising practices as “sharing” personal information.
You may opt out of targeted advertising by contacting us at hello@faeveusa.com.
5. Data Retention
We retain personal information for as long as reasonably necessary to:
• Complete transactions
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage system can guarantee absolute security.
7. Your U.S. Privacy Rights
Residents of certain U.S. states (including California, Virginia, Colorado, Connecticut, and Utah) may have rights under applicable privacy laws, including the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Appeal a denied privacy request (where applicable)
To exercise your rights, contact us at:
privacy@faeveusa.com
We will verify your identity before processing your request and will not discriminate against you for exercising your privacy rights.
8. California Privacy Notice (CCPA/CPRA)
This section applies to California residents.
Categories of Personal Information Collected (Past 12 Months)
We may have collected:
• Identifiers (name, email address, shipping address, IP address)
• Commercial information (products purchased, transaction history)
• Internet or electronic activity (browsing data, interactions with Website)
• Geolocation data (general location derived from IP address)
• Inferences drawn from activity (preferences based on browsing or purchase history)
• Voluntarily provided health-related information
We do not collect sensitive personal information for the purpose of inferring characteristics about individuals.
Sources of Information
• Directly from you
• Automatically via cookies and tracking technologies
• From service providers assisting with transactions and marketing
Business Purposes
• Order fulfillment
• Customer service
• Website improvement
• Marketing (if opted in)
• Fraud prevention
• Legal compliance
Sale or Sharing
Faeve does not sell personal information for monetary compensation.
However, certain advertising activities may be considered “sharing” under California law. You may opt out of the sale or sharing of personal information by emailing:
hello@faeveusa.com
Subject: California Privacy Request
California Rights
California residents have the right to:
• Know what personal information we collect
• Access specific pieces of personal information
• Request deletion
• Request correction
• Opt out of sale or sharing
• Limit use of sensitive personal information (if applicable)
• Not be discriminated against for exercising rights
Authorized agents may submit requests on behalf of California residents, subject to verification.
9. Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. International Users
Our Website is operated in the United States. If you access it from outside the U.S., your information may be transferred to and processed in the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
Faeve, LLC
Lake Panasoffkee, FL
hello@faeveusa.com